Support

Help for account connection, browsing, and App Store review contact details.

What is Knitty?

Knitty is an iPhone companion for Ravelry. It helps you browse patterns, yarns, public projects, forums, messages, and your own Ravelry content from a calmer mobile interface.

How do I connect my Ravelry account?

Open Knitty and choose "Connect with Ravelry." The app uses Ravelry OAuth, so authorization happens through Ravelry and Knitty never asks for your password directly.

What can I access after connecting?

• Your queue, favorites, stash, library, and projects
• Messages, friends, and forums
• Pattern, yarn, and public project browsing with filters and quick details

Are my Ravelry credentials stored?

No password is stored by Knitty. The app stores OAuth tokens securely in its backend so it can keep your Ravelry session active until you disconnect.

How do I disconnect or remove my data?

Go to Settings inside Knitty and disconnect your Ravelry account. This removes the stored Ravelry integration record when no connected profile remains. If you need additional help, email us.

Why is something not loading?

Please confirm that you have an internet connection and that your Ravelry connection is still active. If a screen keeps failing to load, disconnect and reconnect your account, then try again.